Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
On height 175, shoulders 97, waist, 97, hips 102, sleeve 65 cm took size XXXL and it came up perfectly! Sewn well, nothing sticks out, looks more expensive than in the photo. According to the insulation is suitable not only for autumn, but I think and to-5 exactly, or even to-10 looking at who is used. The order was received in the post office, arrived in 18 days.
Nice jacket. Easy. Just in cool weather. Son 175, weight 72 kg, wears 48-50 Russian size. The jacket just, it will not go to growth. The cost is adequate, took for the amount, slightly less than 2 thousand. I did not communicate with the store, it was not necessary.
That's what I expected. Excellent!
Light Demi-season down jacket...
Height 175, weight 80 kg. I liked the jacket. The zippers are working. It is impossible to say something more specific in August. And the store himself contacted and specified the parameters before sending.
Everything came very quickly. The jacket is wonderful. Thank u
Great product, good for cold weather, Nothing happens to wind, was very satisfied
A good jacket, my husband liked, on the height of 185, and 95 kg with a small tummy came up itself!
The jacket is good.
Not very warm. Pooh's getting a little. But... the pocket on the chest is real! In other reviews they wrote that imitation.
It is the summer and temperatures in the mid +30's ,so when winter falls I'll be trying the jacket in the cold.Order at lead two sizes bigger ,I wear a large North America and the xxlarge is snug.
Very good
Very good jacket I stay super wear with light clothes, super happy
Thank you but the jacket came two sizes smaller (
Excellent lined
Top, for the second time ordered
Product good, comfortable, size just right. Single "detail and serving suggestion to manufacturer" The feathers out seams while we released some. Another thing that E6 notice that she is not waterproof, IE in rain she wets yes and leaves the rainwater trespass for under. But this and easy to solve.
Excellent jacket, exactly like the ad, for the cold is excellent
But why zipper backing out
Jacket dotarła is SUPER fit perfectly now just waiting for snow
Preke gavau per tris savaites , dydis tiko ( pardavejas rimtas)
Quick ומדוייק
Excellent jacket, even warmer than expected. I think even in winter will be good. On the height of 168 and 65 kg XL just right.
Brasil jacket super warm for Southern standards, led 16 days to arrive (very fast) the jacket was for my son has 1,70 height and 50kg weight, as researched opted to buy XL reviews and was perfect, yet it is slim, She was really perfect in size, sleeves, etc.
The jacket is sewn well, factory sewing, came quite quickly, probably in 10 days. Only I did not really like the upper material, it looks cheap.