Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
This is great, my husband was painted
Had some trouble with the delivery but that was because of local issues. Had good help from the company that sold it and was satisfied with the product. I ordered XXXXXL. I am 1,98m 90Kilo with athletic build. Long arms. It is a bit on the short side and should probably ordered XXXXXXL but it does fit and i'm happy
Very good jacket,same as the pictures.No bad smell.Fast delivery. Size is abit small for 7xl (maybe its a XL in UK standarts).
Very beautiful coat
I really like the design of the jacket. In our country, goods need to be purchased at twice or even twice the price. I compared the goods in this store with those in our national store. They are exactly the same!！
Everything is great, the delivery is very fast.
Great store. Good jacket, the store sent the color and style that ordered, the package arrived quickly, the seller answers all the size questions quickly.
The clothes are good. I don't know if they smell from the line.
Great, lightweight jacket, easily able to layer!
It's not true but it looks good size plus girl I bought a bigger one and it was good
a bit bigger than described but nice
Very beautiful
It's good, I like it.
Is in wrong size come very pity
Damage size too small for me despite 7xl but good product
Jacket fire!!! My size is 52-54, height is 182 cm. Sat down on me as if they were specially sewn for me. Very satisfied. I recommend it.
ExcellentI really liked
The order arrived late with the promise of several parcels in one arrived one
Объе .. Xia with size, it is necessary to take bigger size
Super
I bought this leather jacket for for a very good price and I am enjoying it, it is nice and beautiful jacket! Thanks guys!
The best
I received but the measurements are very small, I returned and I will buy 2 more numbers to serve better
Very nice jacket, the tailoring and size is just as expected. Currently ordering another one in black.
Jacket Super. size guessed 54. height 183 weight 85