Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Boots elegant-fully correspond to the description. as a gift insole. took on size more than I wear-approached in the butt.
Good boots, thank you very much to the store for the fast shipment, I recommend.
Everything is fine
Size 40. The child likes it. Wife too tried on + Extra insole
Fast delivery together with other goods. The boots themselves did not quite meet expectations. The sole is very hard for winter. On the heel is also uneven, from this the leg falls apart. Fur is not as fluffy as in the photo, but it will go. Additional insole put the store. The clasp is uncomfortable, because of the fact that the wide bootleg, it is fastened with difficulty. One red hood on the fastener immediately fell off, you have to farm something yourself. For a more dense fit, the top top put on the boots with a tape on the Velcro. This was worn on kuoma's boots. Convenient. In general, you can wear it. But it scares the hard sole and its uneven. Visually even noticeably, changes on the sole in height. Although I took it because of the tread pattern. On other shoes, he proved himself perfectly. Let's see how much it will hold.
Good boots, the material is durable, glued soundly. On the leg 27,5 cm took 45 on a thick sock well sat down. If without a sock then 44 for the eyes, and who wears back-to-back shoes and 43 will go.. I if I knew how mine would sit on me, then 44 would order
I loved them.
Foot length 26 cm, 42 size fit just right, even with a second woolen toe will be good
The deal was going well. With the store did not communicate, there was no need. I liked the goods. thanks for the additional insoles to the seller. Seller recommend.
Boots liked. sewn well, pretty light. took 44 size with my usual 42nd. with a sock most that.
Great, 24.5 cm-39 size with warm toe made for me, thanks for the insoles!
Great boots. Took on the size grid. Everything matches. Gift insoles, autumn is nice. Husband is satisfied.
Delivery within a month. The size does not match. On 41 ordered 43.
Thanks to the store, sent on the order day. The boots are excellent, light, comfortable (for my husband as a gift on February 23). Stitched well. Gift warm insoles Delivery is fast in 2 weeks! I advise.
excellent very good shoes this is my 2nd order i recommend
Beautiful boots for a thousand eight hundred :) There are no visual defects at the first inspection, they arrived earlier than the announced date, the shelves were sent in the kit. there is an unpleasant smell from boots, my foot size is 25,5 cm. I ordered 41 size, I thought they would be too small, but no, there is another one and a half centimeter. on the leg sit comfortable, look not bad. Minus the star is probably for the fact that the insoles are 41 sizes and those in boots and gift ones, for some reason, are shorter than the inner size of the boot. As a result, he cut out his own, as much as size 43 right up from heel to toe as needed. In general, boots are normal, boom they hope not to fall apart in one season.
Take a size bigger! Warm truth, tested in-35 °
Delivery is not very fast. In the picture, the boots are cool. I was unlucky left boots more size although the sticker costs 46. I'll try to open a dispute. I did not communicate with the store. And the smell of boots is creepy.✌& Middot;