Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
It's warm.
In general, the jacket is normal, but it is not winter.
Not oversized the yak in the photo, before that, to put down a thin Fry of heat. Bad smells
Garnoi jacket
Not an overfit, like the photo. Felt fur fur.
The size is not even indicated on the jacket, I ordered an XL, if it is it, then the size 42 is not oversized at all. The fur inside is not like the picture, looks worn. In general, you can wear, but I'm disappointed.
almost like on the picture, it's not very fluffy but still good, and it's thin, like a warm jacket.
I like the color design. When I wash my first wash, I turn it over and it's less hair.
Warm jacket daughter satisfied
Very satisfied! You'll be warm in size. It's not heavy.
In order to get a look from the picture you need to order XL. I ordered M and it's not oversize at all. It's quite cute anyway.
Small size I ordered xxl to be good from in and it looks like a bit on it but if it and identical to the photo
Chudov's jacket, came for two tizhni. I'm good, to finish heat, I took rosmir L 158 cm in growth, 50 kg, I'm like. Bula Garno is packed with a large press on Sobi
Good material and very warm, it comes in just size, if you like it wider, please ask for an extra size
I thought I would be too small but I'm a little too big Is beautiful and warm
Cool, normal, warm
It’s decent for autumn outfits but in general the jacket is really cute
Nice jacket, fit well. Double-sided, may even be suitable for early winter
It is good but I recommend ordering large tall as including the xxl is a bit short
I loved the product came very solid, the same as in the photo
super
Really cute and soft. It’s keeps you warm
Perfect I'm delighted Very successful purchase
A little soft hair
I really love it