Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Plenty of size and good
Good balaclava, I order 2 times
Corresponds to the description and photo. The size of the head came to the 57th, there is still room. Thick fleece. In the cold. Freely in the area of the nose, I think it will be necessary to sow. Bought for outdoor activities, when running, breathe with my mouth, so that there was warm air. Generally liked it. I recommend it.
At first glance, in general, everything is fine, but there is one "but"... Does not fit in any way, the lower part of the pokroin balaclava is very strange-when you dress it does not match as it should, it sits very crookedly somehow. However, when you turn the balaclava inside out, everything becomes great. But wearing it inside out is at least strange. So judge for yourself... I will no longer order.
All OK, Dunyu
Very warm. The cuts are not comfortable, but I rolled in a strong wind-This balaclava helped out.
It's a great thing. When jogging in the forest in a relatively short frost, it protects from cold air, and the appropriate Frost just under the hat and to the place of service, (work), you walk warm and heated by the inhaled air. Very satisfied, I will order again.
Good helmet cover, I recommend the store
Very good balaclava. I took it for myself, and then ordered another one for my biker friend.
Everything is great, exactly what was expected.
I liked the balaclava. Very well sewn. I am a little too big (sitting freely), but this is not critical. Fleece thick, soft, pleasant to the touch, stretch well. The neck completely covers both the back and the front. I think that in warm weather it will even be hot in this balaclava. But our Siberian winter is the very thing! Recommend! It's great.
I jam for the third time. Dube Garna. To come shvidko. Enemies of the vikoristannya Sam nayrudi!
A nice nice fleece balaclava fit both me and my husband, it stretches.
6 days delivery to Moscow. all skper
good!
The facial part is a little sliding
It's very very fast!!! 10 days to Israel
Got it all. All is well
The order came for 7 days earlier, corresponds to the description!
Comfortable fleece balaclava, well covers the neck. There's a little smell.
More less comfortable mask, took for skiing and Borde. This winter we will rate in conjunction with the mask.
All Super take the second
Cool thing sits well fabric pleasant stretches dense warm for cold time! The usual day is hot! The neck covers well does not blow! Advise! Good sell! Fast shipping!
Svidko is reviewed. I'm Garn, warm, rosemir is in. Nezvaya on napad katsapya to Ukraine, doihalo to Kiev for 20 dibs. Glory to Ukraine!
Excellent balaclava, no smell passed in such 2 years, does not press on my 60 size perfectly, warm, stretch, keep in shape.