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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The camera works, connects in Russian language, the typsi charging connector. Delivery is fast, less than a week
I liked the camera.
The camera is great. The setting is very simple. The application is normal. Take it in short without hesitation.
Product that surprised me very pleasantly, you can see without being at home, from more than 600 Km I will buy again
The camera works well I take the second picture good work without any complaints from the minuses this time was the delivery longer
Great camera, and easy to adjust!
Joolink app works fine
Hello, I am satisfied with the order, I arrived quickly (within 10 days), the setting is simple, everything works, the motion sensor (8 meters easy), turns, twists, notifications come in swoop, the camera pleases), the seller Thank you. Product recommended
Fine camera the only thing that is against me is that at night through the window to the outdoors light is reflective and the bells were not bright. For the rest, ideal camera for indoor.
Everything is fine, everything is working. Delivery rocket!
Great camera
Great camera
camera works and is very nice
I received the order. The package is good. It was not possible to connect immediately. I will try further.
There is something to compare with, this is a decent camera. Sees normally at night, the sound is fine, the picture is great, the application is convenient, the camera with Russian voice acting. So far there are no complaints. Add if it breaks :) Thank you store!
Everything works properly as with the first order, but in this settings there are some humanoids
I take the second one, keep an eye on my grandchildren. Works remotely, on the Internet. Very convenient. Ordered on January 30, received on February 4 in Novorossiysk.
The order arrived quickly at the point of issue. I cannot check the integrity and work due to my absence from home.
The camera supports tracking the trajectory of all major settings and connecting the Chere APP 720
Well received quickly. Very good exchange with the seller. More than to install.
Everything works well. Good night shooting. The seller responded responsibly immediately (I could not connect) explained on the fingers. I recommend the seller.
Straight lapel
As for the packaging, the outer box is only wrapped in thin black plastic, so the outer box was crushed in several corners and the packing material (plastic) inside was also broken due to a considerable impact. As the product is a camera (precision instrument), the outer box should be wrapped tightly with shock-absorbent material. We were worried about the product as it had been subjected to a significant external shock, but it seems to be working fine. Careful checking of the operation is necessary! The video is very beautiful and I could understand how to use it through the short message on the app without having to read the instructions. I think it's a good product.
The camera is great during the day and at night, the speaker and the microphone are good when you say to the child he hears well and responds in the same way and I can hear everything
This is a great product. Delivered quickly and with care. It is easy to connect. Works with 5G wifi. The tracking is recorded on an SD card. It can be purchased from the seller You can watch the recording if needed. You don't have to use the cloud. You can use only SD card. Quiet mode is highlighted in blue on the recording, motion is highlighted in red. It is convenient. You can listen to the audio online, without interruption. There is a voice feedback button. You can speak into the phone and you can be heard. The voice comes clear and lively. It's got a long cord that comes with it. Now I know what my dog is doing.