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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Excellent material and design
Is beautiful, good size, enough internal and external pockets.
It's okay. It's pretty maybe bigger than I thought. The color is beautiful.
Perfect measure and I fit many things, it has many pockets
Hello very convenient with all your pockets and easy to clean
Tiny, fits on the palm. Tel, passport, rights, cards. Nothing else will fit.
Very good comfortable bag. Recommend
Loved it, great material, fast delivery
The product is super!!! Recommend!! As pictured!!! Everything is whole, the truth is the zipper sewn in the wrong direction, should cover the bag on me, not from me!! And so the seams and zippers are all sewn perfectly!!!!
This cute, with many sachets
I order not the first time, everything is great, thank you.
ok could off been made better zipper gets stuck and is kinda small
It is very handsome and arrived a week before the scheduled delivery date
At the moment it is described we will see what it holds
Practical back for travel.Correct store.
Very beautiful comfortable and practical, I recommend it
It was not what I expected but it is not bad so what cost went well
Beautiful finish, lightweight bag perfect for my next stay in Africa! Plenty of pockets. Very practical I recommend! Very satisfied and in addition delivered very quickly! Thank you
I'm very happy, I apologize for not saying anything before but I haven't had time, good shopping I recommend.
Conform to the photo of the site
Great zippers good and good size
Reaction to the order very fast, delivery also very fast. The goods arrived fully in accordance with the order. Only good words about the store. Thank you.
Lovely a little small for my taste, at least the zipper
Item like the described and presented… recommend!!! Very fast to receive in Portugal (10 days)
beautiful