Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Good neat sneakers. Packed well, came without creases. On foot 25.5 in the butt, on a narrow leg.
Comfortable sneakers, the size of the foot 24 cm took 38 size. Less would be small.
Lovely sneakers for your money. Not skin but very soft
Chic, I take the second time, the first pair wore a year 2-3. Cracked already all, decided to update and the size took more, last time missed
At the foot of 23,5 size 37 came up perfectly! they do not smell anything, so I concluded that the skin is natural, but I'm not an expert.
Straight advise! Per foot 26.5 size 43 is OK. But next time I will try 44 because I love more free shoes.
Sneakers are beautiful, white. The lines are even. On the insole everything matches the table. Go in size. Slightly stronger hug the leg of the back leg. But the back is soft. Not branded. On the insole is an ordinary Chinese firm. Glued well. Leatherette. Came 2,5 weeks before the MSC.
For its price, excellent sneakers. In the photo they are after 3 hours of walking. Terrible creases did not appear. Walking was convenient. When I received a small dent on one, straightened, now I can only see if you look at it (2, 3 photos). I did not like only laces (1 photo, left Native laces) changed them.
Ordered a second time. In the previous left year 2. universal model for everything. Fast shipping.
I'm delighted, the model surpassed my expectations! Sneakers are soft and comfortable, on the size grid took 39 size corresponds to 24,5mm. I recommend you pay attention!
I liked it very much. Good ones. Bent. At the foot of 24,5 cm of medium width came 39 size. As a gift, the store put cool flowers on the laces. I did not communicate with the seller. Sent fast.
Bought for 28 $ Platform 2,5 cm, it was necessary to take 4 At its 25,7 cm took 42 size Not skin, split. On a narrow leg looks so CE
The parcel came to St. Petersburg in 18 days, everything is perfectly packed, odorless, the size grid corresponds, came in pollen, cool sneakers, I already have a second pair of. Thank you for the cute decorations!
Ordinary white sneakers. At 41 Russian took 43 size. Come on. Do not press and not free. They sat tight. Let's see how they will be in the sock, I'm afraid the leg will Pret. A gift from the store of clips on the laces. Thank you)
I liked the shoes. Probably enough for a year. Last time I bought similar shoes by a friend of the store, so the shoes served a year (the sole burst). I ordered these shoes. Let's see how much it's enough. While she is happy. Shipping fast. Only shoes back to back, although I looked on the size grid of the store.
I really liked sneakers. The model is universal, comfortable. For such a price is very much even
I order it for the second time. Soft and comfortable sneakers, I recommend to buy.
Nice sneakers. Came in regular bags, but whole, without damage. It's leather, soft enough. The seams are sewn well. Glue does not stick out, there is no smell. At its 40th size took 41 .. just, but it would be possible to take 42 to without calluses :) as a gift, the store put an ornament for laces, :)
Chic, very comfortable for size 38 (insole 24,2) butt,
Excellent sneakers, beautiful. About a week I had to put on, but at first a little pressed on my fingers on the side. Made well, went to + 30, hot, but you can walk quite. Insoles are removed. The order arrived in about 3 weeks in Moscow.
Cool sneakers! I wear 40, I decided to order a little with a margin and did not lose. Leg of medium width, high rise. Comfortable, soft. The only thing I thought was that the heel was low, but maybe it was because of my high rise.
They're gorgeous! The size took on the length of the foot. Very comfortable to wear, definitely recommend.
Size as the photo. Soft, comfortable
They are great. Soft comfortable, photo after several weeks socks and washing. They are cool
Straight good! The size grid is accurate, the delivery is fast-I recommend!!!