Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Cool shoes, ordered the second such. When dressing down a little bit, steel as slippers. The photo lay two pairs, that was an idea as they proved themselves for year socks. Come quickly.
The second time, very cool shoes, stylish look, nothing more and wash off very easily. Recommend 100%
All as the picture. Comfortable, soft, the 24 cm 38 size.
Very soft and comfortable! Thank you for the speed!
The shoes are heavy but otherwise great looking. I substituted the shoe laces to a tan color and it looks better
Size fit the size 37, top and inside the feelings-leather. Sole strong smell, as only a shoes. Won't say it the most comfortable shoes, may be a problem in thick soles. Send fast.
Shoes come well packed: each was in his dust, air-bag inside. The foot 23,7 cm took 38 size, fit well. But the shoes is very comfortable be long, foot sweating.
Comfortable and beautiful shoes, do not rub, good cushioning. The 39 full took 41-fits perfectly. Arrived quickly
Very cool sneakers. Did not expect. Come in dust, very quickly. Shoes narrow leg, I on my Russian 37 took 39, half cm more. See how to wear. Want to order some more very much sunk.
Fast shipping, ordered 13 received 25 May. This size chart corresponds to size 43 26,5 cm in insole.
Good shoes, come on 38, daughter comfortable to me there. Packaging level, each in a separate bag, in the shoe inflated insert, no deformation.
Nice tidy shoes. Very soft. Hope, don't wear out quickly. Flat seams. No odor. The foot 25,5 cm size fit well. Less than would have been small. Non-4 cm as stated (on photo shows). But to reduce the star for it did not
Excellent shoes on a 38 size took 39, fit perfectly. Soft, very similar to the skin. Look stylish. Shipping Vladimir 2 weeks
Come quickly, within two weeks. Mixed impressions with one hand they look cool, but can not understand foot like hard, walking much bend. Hope to be worn long size fit well.
My size 38, (24, 5 foot size)! Ordered 39! They are comfortable, soft, no smell, no defects, no pressure! Wear with pleasure! Did not communicate, ordered 24. 04 came 16.05
Running in a big way. Size 37 (Wide Leg) ordered 39, with loose lace-up OK, not great length. So-order size 2 more. Not leather, perhaps, the summer heat will sweat leg-see. And so neat, good. Shipping less than a month, tracking.
Foot 25,5 cm-took as much as 41 size, since the last time 39 (other manufacturers were small), there is 5mm. Can someone my review will help determine the size) do the great shoes-recommend
Shoes completely fit the description. Definitely recommend. Foot 25,5 chart corresponds to. Did not communicate with. Satisfied with the purchase.
Super shoes! Took, focusing on the grid store in centimeters. The growing. 37,5 took 39 p. Got great :) virtually no odor, apparently good) advise it directly to order elastic shoelaces))
Different shoes. The 38 Russian must take 39
Very cool sneakers! Lightweight, comfortable! See how to wear will be! Corresponds to the grid
Cool shoes, completely fit the description. Choose the size of the table for foot length 24 cm. Suitable for medium and narrow foot. Thank you very much.
Running well stitched and pretty. But a little malomeryat Russian 39 straight back to back. Shipping for 1.5 weeks to Kazan. did not communicate with. Send the parcel within 3 days
Came just pupyrchatoy, but were in perfect condition. Very much. Foot comfortable, size fit. A very happy shopping)
Super-Duper, current is right in the butt in the butt, reached in 2 weeks