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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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These shoes are as light as feathers. No matter how long you walk, your legs are light. It's fun to walk. I like these shoes very much and wear them every day. I am very grateful to this great store and shoes. This two piece is so Cal does so with walking つかっ. Recommend!
Running shoes pretty cute, carefully look at the foot, but personally I do not come-area, take off the heel from both legs (very uncomfortable), although the order your size, sit on foot like tight at rest, when you sit. Eventually sold the associate them :) it very happy :)
Buy two years ago from other store. There are now ordered the same. The relegated from May until sent. Two years, this has all Finally Broken Sole))) also took 37R a 36-37. First thought butt. But such as exactly what you need. With small stature to take stock-like skis will.
Product received well packed
Third time these shoes, very comfortable, and most importantly incredibly lightweight, not feel. Rosy bought last year, well-worn, not deformed or damaged. Size 38 Russian order 38, back to back, but it's like, if you like the stock or tight socks, it is better to order one size larger. Definitely recommend to buy.
I am very satisfied
Beautiful and good
Exactly as in the photo. On the size of the Russian 36.6 is slightly too big 38th, but do not fall off of course. I think the 37th could be back to back. I am happy with the order
Thank you very much! Parcel arrived before delivery date, but read reviews and take one size bigger, unfortunately turned out great. Take Black krasovki size in size.
Very nice thanks,