Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
All received very quickly, thank you very much!!! This is the second pair, the first one turned out to be big, wrote out the second one, everything is fine. on the foot 23,5 wrote 38.
Slippers for giving the child excellent! Delivery for our region (Petropavlovsk-Kamchatsky) is fast, two weeks. Thank you
The shoes went perfectly on my 24,5. Soft, received-measured, like free, but in the evening measured-perfectly on the leg. Light and very comfortable. Recommend. Thank you.
Very comfortable, very light and correct size
For some reason, the color is always different, go in size, I was afraid that there will be small ones at 38 took 39, turned out to be bolshevatye
Super
Shoes-Super! 24 cm-38r-r, as native. Light, comfortable, look great. The store sent at once. It came quickly in the national team parcel. Very pleased with the shoe. Seller, you are well done!!!
Thank you. You can and the size is larger.
Duge garnies jeans moxini! Light, M 'Yaki, single, Do not steam. Rosemir exactly reviews the sales plate: on the foot 25,5 cm took the 41st, the sily yak glove. I recommend the product and the store!
I'm happy, for such a price is very good
Liked. at 38 size took 39. Come on. Thank you.
Absolutely accurate description of the goods. It came quickly. Thank you very much.
Sneakers like sneakers, look worth their money and even a little more. Liked it.
Shoes horshie quickly came but small size
Cute denim sneakers, good eu size 39, sit stand well nice.
Excellent, I order the second time, they are worn perfectly. Very comfortable, dimensional grid is correct. Recommend.
Thank you
Shoes cool recommend sprzedawce
Cute sneaker, unfortunately too large, size 41, on the size chart held, I wear 39, how can I return it?
Good.
Excellent, esran nice!
I took on the size more and .. i was wrong... I had to take on the size
Liked, 38 sat well
very nice
Thank you to the store, the order has received!!! Shoes in good condition, I order 2 times, since I already know that it is very convenient for foot and walking and for recreation!!! Description and photo exactly, the size took on the table, the size of the foot, size 39, ordered 40 R. convenient and the sole comfortable))) to buy recommend))))