Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The backpack is good, the color is rich, it's stitched well.
Bag excellent invite ever שניה. Thank you very much.
All bestens, vielen Dank;)
come really fast. looks perfect. i love it ❤️
Color, shape, lining all as described. good leatherette, good cut
In the Moscow region in 2 weeks. A decent backpack. Small and roomy. Color as the sale in the photo. Took 1028 R. Sewn well. Packing in 3 bags and anthers.
Comfortable roomy backpacks. I order for the second time.
The product is great, the poison is fast, the store is great, and thanks for the gift.
The bag has a good finish and size very good. Fits my agenda (size half a A4) and still have room. Has internal pockets that help keep everything organized! The request to get passed 1 week schedule.
It's like a backpack. Colir bezhevius-priemniy, open-ended (sweet colory round-neck) The texture of the material of Insha nizh at the front of the wash of this very backpack is dark blue ring. In the old shkiera Bula gletseva gladenka, in the tsyomu berelshch, matov, ale takozh is normal. Furnitura trochi inaksha nizh in the old, remix of latitude, shcho Mabut edge. Ergonomka poured the taka itself (pockets, reviews). Pakuvannia yak, get a good one. Delivery: zamovila 13.11, denied 10.12 city.
Super thank you. Seller recommend
Parcel received in a well packaged package. Everything is complete and in good condition. Thank you for the nice gift. Sewing very well.
very pleased with my bag , I don't think it's leather but it's lovely and soft and has lots of zip compartments ,I love the colour . It comes in its own little bag to .thank you .
A cool backpack with many pockets and compartments. Without any cheap shiny things. Straps on the back of the fabric, which is uncritical. Mom also liked, had to give. I will order the second.
Cool backpack. Happy.
A good backpack, but very much the smell is nasty, I hope it will fade out.
Exactly as the description! The size is perfect, however, seems bigger pictures! Was surprised with the packaging! Was very well prepared and protected! Recommend
Came super well, very well packed, product as in pictures.
I liked it very much.
Conform to the description
Threads stick out along the entire length of the handles. This is awful!
Backpack good
Just like the description
Sent beige, because 4 stars. In general, cool backpacks, I take the third!
Perfect, according to the photos, I liked the size, well finished, arrived very fast, great packaging and very carefully, super Indico, no smell, I liked the color bronze.