Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Thank you loved all perfect☺☺ Super recommend and real and demaissssss
Thank you, I received the goods. How exactly will I write late.
Just receive mine and im really satisfied
Very good watch. As in the picture were. I am happy with the parcel
Beautiful!!! Loved, works perfectly. Recommend.
o relógio é lindo ,chegou bem antes do prazo mas ano veio com a pulseira
Great product but the small bracelet watch get perfect♥
Very beautiful and delicate, the material is not snuff more worth every detail, recommend and arrived with 15 days.
Fast delivery, but not like the watch strap, says Q is leather or synthetic leather is, but made a brittle material.
ameiiii é um pouco pequeno, mais deu super certo pra mim❤️ chegou antes do prazo esperando, menos de 1 mês. e custou somente R$0,79 com frete grátis.
Loved delicate and beautiful, just takes to get a little
Great watch, rather fragile so be careful not wet or drop. But like very, very beautiful as pictured and!
Arrived fast, came very well packed, enjoyed. Besides being very beautiful.
Like the description, very nice and cool! Soon arrived before time, surely buy again, the price that fits in pocket, very good. Like DMS
Very beautiful, has a brightness within that hinders the see the dots to see the minutes, the handles are chamois, and came with a travinha pin to stop the clock, who is not use very indicate leave with travinha because these Watch should end the battery fast
Watch simple. Delivered before the deadline. Excellent cost/benefit. Recommend.
lindo demais só que não sei mexer os ponteiros não sei mexem
I ameii, our came perfect bracelet is kinda hard to put it straight, came very fast and perfeitinho loved!!
The watch is very beautiful and delicate, came running smoothly and well packed. Thank you!
The watch is really beautiful. Came very well packed, the store sent very quickly and also came ahead of schedule. Recommend!
Very beautiful bracelet and watch