Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
1430r, to Peter 24 days of delivery. The length of the foot 23.7 cm ordered 6.5 size (23.5 cm) came up. Grid I think and size 7 (24 cm) would also fit. Like, comfortable
At 37 size, measuring all of its shoes, I ordered 24 cm on the store's grid 38 size. The heel sticks out by 1 cm. I will send a refund, how to return the money, I will order 40. The color is very beautiful and bright, comfortable, suede-type fabric, light. Sending from Russia is very fast and immediately tracked on the Russian Post site.
For a long time, but then came pretty quickly. Order is 2 the, first with success, 2 Summer-comfortable and cute look
They are so comfortable and practical. I love the simple elegant styles
"I liked that I was able to find a narrow dress shoe. I've been wanting pumps for awhile; however, narrow widths are hard to find. I was thankful to find this"
Very happy, super comfortable! I wear them to work often.
Great! ! ! Perfect size and very comfortable. Soft and comfortable to the touch! very fast delivery
I took my shoes today. I put on and walked around the apartment, like comfortable. On the dimensional grid chose grid pair, perfectly approached. The color is excellent and made well. There was a smell, but not strong, I think it will fade today. In general, for their money a very good option.
Shoes came for 2,5 NND. In St. Petersburg. There is glue, opened a dispute for a small amount, until they return for marriage. In general, I liked, I take not the first time. comfortable
I wanted to complain, because. Delivery almost 2 months but really nothing
Class!!! Comfortable, beautiful! I have a wide leg and a high rise, but the shoes came up. Heel 6 cm is very comfortable. At the foot of 23,5-24 came the size of 7,5.
Sandals are very well seated, comfortable. It's been over a month. The store put the gifts. Thank you. I'll order in other colors.
The shoes are super comfortable, the heel is steady, the size grid is accurate, I advise unambiguously, I will order more
I'm such a mess, the stink is beautiful, recommend, the men of the ship take an hour
Such gentle and comfortable sandals. I do not want to shoot. At first it seemed that it was too big. To Russian 38.5. But no. On the bare leg is very convenient. Shipping fast. Great packaging. Thank you store. I will wear it with pleasure. I will order another color more heel
For a very long time. But the goods came. Corresponds to the description. The size approached. I took 37 38. Wonderful) I liked it. Thank you
Shoes, well, very cute. I was very risky, T, to my foot 26. But I'm so glad, 9, they certainly are in the butt, but it's quite yourself. Want some more
Awesome! And very comfortable! I'm delighted! I approached the size of the foot 36.5
They are somewhat clearer than in the photo but very nice and seem comfortable. They come well protected in air bag and bring bags for storage. The store gives me some travel shoes and foot protective pads. Thank you very much I recommend 100%
They're cool. The size is the same. Selicoe inserts as a gift and some more have been pasted for insoles under the arch of the foot and an elastic band for hair.
Sandals are good, I thought they would be worse, but they are cool, the color is beige as in the picture, comfortable, the heel is comfortable. In general purchase successful
Size chose according to the store's table, everything corresponds, 24,5 cm 8,5 size, perfect! Of course, they should be checked in the sock on the street, but so far only in the room))) with them everything is fine, they are both beautiful, and neat, and comfortable on the leg sit, i'm very happy with them! Thank you for your feedback And the seller for a good product!!! And nice bonuses, patches and silicone pads)
I wear Russian 38-39. Ordered 8.5 came up. Heel 8 cm. But I think it would be possible to order and 9. convenient, the order came for a month
Shoes are excellent!!!! The size approached, made neatly, there is no glue anywhere. Invented for 1170 p on sale 11.11. Comfortable! All day in such do not pass of course, but at the event to dress the most it! Thank the store!!!! Everything is fast and honest. Even in a gift put a gel pad for the foot and for the heel. For this special thanks
This is already 6 pairs, the last two pairs come with a more stretched cape. It is not as convenient as an old model. But these shoes are a rescue for work indoors, when the whole day is on your feet.