Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
These are my training shoes for years.
Good material, everything is excellent I recommend it, I got what I asked for as it was in the image
Comfortable, light, ideal for my work.
Would recommend to anyone. Very easy to get off and on. Very comfortable,can keep these on all day.
Bought as a gift, my friend liked it. Thank you!!
All good were for gift and liked very much thank you
GREAT ITEM THANKYOU VERY MUCH
For the third time I will buy from the seller. Super sicotky. I'll say, she once took green things. Class color. Seller recommend. Meets shipping
Very good sneakers, comfortable, recommended
Big way, buy a smaller number. Arrived quickly
Perfect very nice thanks to the seller.
Excellent product... Correct size... Very nice!!! Arrived a long time earlier than indicated
Very soft and wide of the Finger Area
Exactly like the publication. Super comfortable, the numbering is exact. Thank you very much.
Very beautiful, as we see them in the image, the material according to the price-the number is exactly tailored. I recommend them
On my 24,5, CM took 39 p-large in length (skis), you need to put the insole so that the fabric does not wrinkle.
Ordered my mother, she wears 39 shoe sizes, but we always focus on the foot size, ordered 25 cm and sat down the perfect one. The seams are smooth, glued well too. They sat comfortably on the leg.
I think it is light and good product.
Arrived very quickly I recommend them
She married 43 rozmir on SVII 42, great toys
They are quite light the material of the sole is soft and the sizes are exact to me if it happened to me to ask for a point five larger thinking that it would be reduced like most Chinese tennis shoes but no, these sizes are exact
Excellent, and fit in size. The color is very beautiful
As seen in the photo good European size
Sneakers are great! The sole is beautiful, everything is smooth, symmetrical, the seams are smooth, it's comfortable to walk, I work in a bar for working on my feet is the thing!
The seller has the right dimensions. Stick to the seller's size grid.