Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
In general, what I wanted. All as picture But on my 41 - 27 cm. A little stick But I hope they are passing. Very light soft)
excelente
I have wide feet in size 41. I ORDERER THE SHOES IN 43!! go two sizes up! Then they fit comfortably!
very fast delivery. Nice material. They look good. The color is accurate. For the price they are excellent.
Matches. Have buy up number Shinty 39 and bought 40. Arrived fast thank you
They are very beautiful,My girl liked them very much,Arrived well packed, only they arrived a day after the deadline and come as a larger half number (fixed with a template).
They are perfect!!!! The size coincides. I like them so much!!! Thank you so much
Good light boots. Keep in mind that they are very small, I originally ordered 37 for my size 36, my finger was very pressing, it is impossible to walk. Reordered to 38, now norms
Very cute and comfortable. Arrived before the date
It took some time but beautiful I measure 38 a little big half cents withstocking off will be good
I ordered 38 and I am 37 very comfortable equal to the image
They are exactly the same as the photos, they feel comfortable, they do not weigh, the material feels good, very nice I liked The size says 40 but it is 5, since I wear #5 and they fit me very well, they do not squeeze or anything
I liked them a lot but they were too big and it took me a month to arrive, it had never taken me so long to order
Super cute, num comes bigger but they are divine
it's really nice would recommend it
The very beautiful truth just like that of the 100% recommended images arrived earlier
I like the shoes, fit exactly, thanks to the seller
They are super nice and comfortable. Are light. I recommend one more size
love it
The package arrived in two weeks. Size 25 cm, not 25,5 (((small-I gave it to my sister. Done neatly.
As the picture
Rokivki were beautiful: Lungs, garni, vigotovleni yakisno, whibladayu Chudovo, yak in the photo of the seller. She made a 26 cm Stom 42 rozmir, viyavilya was great, you can see, it's empty there, and once bought 41 rozmir-yak once went to rozmir. The old seller for the same product.
Top as in the photo but small size
They are very nice, I suggest ordering one size more. Arrived very fast
Pretty I'm wearing 3 and I'm 22.5 and I stay but I feel it depends a lot on the foot I get in 7 days I recommend it