Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
excelente
The dress is very good and the order went very long here huge minus the dress ordered for the birthday and came for the new year.
The photo does not show that the belt is lace, see 12. Flowers are not small, but large. By size
Very nice dress I look perfect.. I'll still buy here.. Thank you
A beautiful dress, the size matches, it came quickly.
Just like the picture, it's good dress, I recommend, I'll buy more. Buy size L as per measure, maybe size M would have been good too. Arrived in Chile fast in 2-3 weeks Thank you store for your seriousness. I recommend it. Thank you
The dress is awesome! This is already 5 of this model and this store. I'm just delighted! For such money, such amazing things! The size corresponds to the table. My parameters og 96, OT 84 size L is just perfect! I recommend the seller definitely!
Beautiful, it looks great. It's long yes, under the knee. But cute
Платье пришло очень быстро. Платье соответствует описанию товара. Качество действительно хорошее и выглядит как на картинке. Спасибо продавцу
Very beautiful dress, fabric Similar to crimplen, for the autumn will do, I order the second already only a different color and a little more size, the first is not enough, but you can wear the elastic
платье хорошее и красивее, но конечно, на картинке выглядит эффектнее
The dress is as described. It took 13 diasa Chile (very little). I agreed with the purchase, maybe I'll ask again.
I bought the three colors dark blue green and blue the all fit very well as described the fabric of the blue and dark blue is very comfortable the green is less it needs to iron
A little transparent but very well cut, pretty
dress is lovely as described but size is smaller then it supposed to be. If order it take minimum one size bigger. I ordered large and I'm size medium and it's too small.
Synthetics, soft stretch knitwear with an increase of 160, length just below the knee. beautiful coloring. behind the zipper. without lining, non-toxic
Very beautiful dress, fits quite accurately. Thanks to store. Like again.
OK OK
Hermoso