Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
I hope we will be satisfied when it comes to our hands
lindo
Very good product, the size fits exactly
Too Much Comfortable shoes Received in Time
Excellent shoe and correct thanks.
Super pretty, well finished. Size runs small a number
Quite comfortable. A delight on the feet! Great for running and hiking
Good sneakers
Item arrived to Israel after 3 weeks. Item matches description. I ordered size 40, but it came with tag 42. I hope it is not too big. Thank you seller.
They were a little late but I hope they fit my daughter.
Rokivki got along. legenki, Kolori yaskrai. my mouth is 24 cm, took 24.5 cm yakraz that don't go. I got my leg, then I put in an orthopedic mouth.
On my 37th, I took 38 good. For Rossaltsyna-freebie)) Ediniy mini-Tse the smell of pidomshvi.
good!
Very nice and comfortable. Need to try doing sports to see if they hold up well
My wife like these shoes very much. They are nice and cozy.
Classes, lungs, odorless. Jam on the rozmir. She put on Donetsk 39 at 37, then there is a zaveliki. Garna yakiste, I recommend. Dear Seller!
Delivery of Moscow, Duzhe Light, Rosmir Pidishov on 39. Help out. For the seller, you don't have to consume the bull.
The sole is solid, slightly oppressive, hard. Call wiglyadayu yak in the photo of the seller. Smell Oh, ale is not critical.
Great product, as described, fast shipping, next time
Perfect size and God looking shoes.
Are as the photo the colors same very cute
nice
Very good. I recommend
Although it is a good product, I bought a number more than I use, 37 I ordered 38 but it seems to be 36 small way, I could not return it would be very expensive, I am trying to sell it to someone so as not to lose
My daughter was fascinated. Very pretty. Excellent seller. The shipment was made quickly and satisfactorily. Highly recommended.