Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Very bad. The store sent for a long time. It came in 1.5 months. I do not recommend.
Beret really liked. It is shaded, warm, looks good.
I liked the quality. Soft. Head circumference 56 cm. Slightly large but not critical. Went on time I liked
very good
The packaging is terrible. And so normal. I recommend.
Hat fifty last size, drowned. quality is not bad
Beautiful and good quality well worked and finished
It came quickly, sent too. Only here takes a very large, 60 size clearly and do not tighten. (I do not know how to wear.
The store sent quickly. The parcel came in 20 days. Thanks to the seller. I will wear it with pleasure.
Takes for autumn-spring. It's cold in the winter. The volume of the head is 60 cm +. There is a lining.
Wonderful beret!
I like it! On the big head. At 56 cm. Too big, falls on the eyes-ears lining a little, should sit down. The quality is excellent, sewn neatly, the fabric is dense (similar to a thin coat or tight suit), the wool is felt. Looks decent. Ordered November 11, came to the Post Office of the national team parcel on December 11. With the store did not communicate
Very good, recommended.
Item!!! The fabric is soft very pleasant! !!!!! Beret just lovely!!!!!!!!!!!! Not a small head does not press. Fits Super!!!! No matter how dressed, no matter how turned -- sits perfectly!!!!! 5 +++++ store many thanks for the quality
Finally arrived .. Very satisfied with the product thank you
Thanks to the store, received the goods, beret corresponds to the description, there are no complaints about the quality, delivery is fast.
For the delivery of goods for all the declared parameters, I recommend the seller
The beret is great. But he is not white, but in a pale beige cage.
Excellent beret, matches the size range of 58-60 cm. I recommend for purchase.
Takes as the photo. The delivery is fast. Adult head circumference
Very large and deep... we will suture...