Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
On my height 164 cm, bust 122 cm took 4XL-barely back to back on a thin viscose sweater. The length in the picture seems longer than it really is. The color is brighter and more beautiful than in the picture. The material is very good soft and warm. The jacket can be worn at a temperature of not less than 13 degrees C with a thin sweater or turtleneck. Delivery fast
Jacket very nice, it's top speed while less משבועיים. Thank you very much.
This is not a jacket, but a regular sweatshirt for 60 size 4 XL, end-to-end, for height 170, cortkovata sleeves are also short, the description is is is
I brought it today and it's very hot and I recommend
The size is small. The color is pleasant, but a little different as on the site. Let's see how it will keep warm when you wear it. In principle, the thing is good.
Receive store thanks
Thanks for the nice coat. The sewing is neat and the fabric is soft and pleasant to the touch, despite being synthetic. The village is excellent, even with freedom. I recommend buying
Shipping fast. Corresponds to the description. It's fine.
This sweatshirt but tight wear will be delivery fast. The store is good.
Love it, will buy more colors, thanks!
The product is exactly as expected. Sent very fast.
It came to me before the date as shown. I ordered XXL and it gave me accurate information. This is very nice. I like.
This jacket is super, I ordered a size 3XL, warm hoodie jacket. Very fast delivery, order arrived in Korea in 10 days
Very satisfied with the product. Everything is as described...thanks store
Nice color, fast shipping. I recommend the store. The pockets are not deep either. But that's okay, I love this coat.
I was today a package arrived.
Loved this dress, arrived fast and well packed.
The sweatshirt is not bad
love this jacket thanx
I liked the sweatshirt. On the 50th I ordered XL.
I got a jacket, the size approached, it looks different in the picture. I'll wear it, thanks.
lovely thanx so much
5 points jacket is very nice. thank you
Size does not match
It's done. Thank you