We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
How in the photo though with smell of glue
At 38 Normally my leg is wide, normal
Beautiful shoes. Lace very hard otherwise top
I like it! I bought this as a gift. She likes the store's caring and makes me feel very warm.
Very good, I like it, and I will visit this shop later
Besides, baby, it was exactly what I needed. The package was complete when I received it. After opening it, I was pleasantly surprised that the baby is better than I expected! I have to give a thumbs up
I like it! I bought this as a gift. She likes the store's caring and makes me feel very warm.
Gorgeous are fine with everything and the measurement was exact
The size corresponds to me 41 size and still bones, soft, comfortable, for such a price just class
The description is accurate, the color is the same, everything is done neatly. They look pretty. Synthetics, there is a small smell that weathered. The size is somewhat bigger. If you usually take 41, then these need to take 40 Thanks!
Great, what I expected.
Product identical to the description by cons I ordered 37 and they are much too big. I can not unfortunately check that I received the right size since it is noted nowhere on the basketball so I can not put them
están muy bien pero el dorado que lleva detrás el zapato no es metal ni plástico es pintado de un dorado muy oscuro
Very pretty just smell very strong at the reception
Very beautiful and super easy. Perfect size
Delivery time is 17days to Czech republic. Perfect and luxury! It was good made. Recommend! Thank you store
Beautiful!! I recommend them. They're super comfortable,
Comfortable and lightweight
Besides, baby, it was exactly what I needed. The package was complete when I received it. After opening it, I was pleasantly surprised that the baby is better than I expected! I have to give a thumbs up
very happy