Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
They look good spandex-type material can be adapted templates hopefully as they are shared with the use
I made this order on 10/02 arrived today 19/02. Comes in a plastic bag without further protection. I asked for number 37 in Mexico use 41/2 or 5 they were very good for me. Are light, nothing heavy
They are very comfortable, true to the size colors equal to the ones in the image, very light, only the heel ear very small, but highly recommended
They arrived well they were a little big
They are a little small, but I hope they will pass when they are very beautiful and good shoes
As an extra data for a Mexican number 3 I chose 35 because last time I was guided in the measurements of the table and ordered in number 3 6 and I was big it was like for a Mexican 4, hence in more excellent everythingI loved
Very comfortable shoes I recommend buying one size less, they are very large. I had to add two templates!! And it's still big but I recommend
Very parents the two colors but they did not fit me they sent them one more size in the bag says 38 but the tennis is 39 and I do not stay I am 38
Arrived much earlier than the indicated date, I loved them, super light, the only thing that the template is very thin, but I solved it. I already have different colors in the cart,I recommend widely My size #4 I ordered (#39 /#4.5)
Izmērs atbilst rakstītam, JA 38, stad tāds IR jāņem. 39 liekas par lielu. Atverot nails, Ceru pēc Laika izgaishīs. Zole liekas slidena, Maz rievota. Redzēs kā būs skienot.
The product looks good and the price is accessible, the truth is if I like it
At first glance they look good, they are comfortable and the soles are not so rigid so I hope they do not tire feet, the tennis "mouth" comes a little closed but the inside is comfortable, I asked for the number 39, I wear #5 in Mexico and they were a bit big but I hope they adjust with a template. They arrived in Mexico in 10 days, I liked them and they were at a good price.
I loved very much they are very comfortable soft and light I recommend it late to arrive the order but it is worth it
bien
And wonderful and very comfortable loved my order thank you to the seller
it's looking so good for my wife!!!
Very good I recommend them are parents and I liked them very light... Although they took a while to arrive I recommend them
They are very comfortable and they are just as you see in the picture, very cute
For the price they look good to my wife if she liked them very much
I tried twice and it didn't work. First I ordered 42 because my foot is 25.5cm and I wanted something comfortable... They were super big for me so I asked for 40... But I still had great lengths... It was hard to get my foot in because the entry hole is narrow and it's not stretch
Love these shoes but they were too big
Arrived early, very comfortable and soft, I recommend to 100% the seller, thank you very much
Very nice and comfortable, only I ordered the one that corresponds to my size which is 24 cm. But they were big now I will use them with a template so that they fit a little better, I would suggest that in the next thing they ask for half a smaller number to fit their size at least speaking of centimeters.
Good for price
Excellent delivery time, I worry about the sole looks very smooth, the rest are super