Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
It arrived in less than 1 month, everything is fine, I recommend 100%
They look very well cared for, they arrived well packaged, they look beautiful, the only detail that came to feel is that they feel half sensitive (for my taste) in many sectors of the palstico, but the truth is that for everyday use, they feel very good. The battery is not clear to me how much life it has, but it lasted me for a long time.
They are great, comfortable. It sounds good, I liked them. The delivery was very fast
They feel somewhat plastic, like holes, but they are heard well, the lights shine a lot and it can be annoying, but I think it is a taste for the price.
They arrived very quickly and they are heard well for the price thank you
They listen very well and are very beautiful 100% the seller recommended
Very good! As per announcement! I recommend it to everyone!!
I wanted them for a gift and they seem perfect with their price
The handset is beautiful and came as in the description. The sound is good, for cost-effective, until the battery lasts long enough. My husband (who's wearing it) says it hurts and bothers a little bit in the ear, but he has small ears and will get used to it. The shipment did not take long and the delivery was before the scheduled date here for Brazil. I recommend the purchase, the product and the seller. The handset comes with manual and a USB cable to recharge, no other sponges to change, just the ones that come in the phone. Buy, I indicate seller and store.
It is very aesthetic, compact and adjustable to the ear, its sound is compatible with my ear does not hurt and it is very good sound is not heard perfect ..
Everything OK
The sound is very good I don't have to complain about super good they are parabens
It is like in the image, they are heard loud and clear, the only thing I put 4 stars is that it is very hard and creeps in the ears, another thing is that they do not have noise suppression
The phone is good, I will still test the battery life, the LEDs are pretty cool. For the price it was. Was worth it.
It was cool
Good product as it appears in the publication not very loud sound but if it is nice recommended it arrived well packed
Does not come with the ear accessory, but inside is fine
Great product and arrived without any defect
The item arrived to Nigeria successfully very fast delivery No any damage 5 pieces as requested a recommended The seller for shipping my packages very fast
The product is good, from to use. But I did not like it very much, I prefer in-ear model.
Excellent item better than I expected
It sounds very well, the material looks beautiful the only bad thing is that it came to me in Chinese language, if someone knows how to change it to English it would be very helpful, but otherwise very good, arrived before the waiting time
Ótimo
excelente