Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Finally arrived the product! It took about 3 months⌛. But the product arrived very well maintained, it plays very well and the connection range is much more than good. I loved
thank you very much i receive my package in good condition i will order with you again.
I have received the item in good condition as ordered
Very nice and fit perfect, the sound is super good hurts that they are individual 1
It has good sound very good
perfect. I recommended fully
Good
Excellent purchase!!
Thank you attention paid. To weigh that only came a headset, but it is in good condition and well packed.
pls I don't see the refund money in my account pls and I don't know why I can't talk to the seller pls
They hear each other well, they are not woww. Make a saturation noise, arrived 15 days after the delivery date. They last quite a long time.
Well received, but after 2 months and 11 days, thank you
good product fast delivery
Exelent
Satisfied with the product sounds good you do not hear interference I recommend buying here the item arrived in a month 14 days to the Savior only there I think they should try to make the items bengan in a little bit less time for which in other places they arrive quickly but then everything is fine.
thank you I received my headphone but the battery is very weak doesn't last.
50 days l received my package . package well delivery and pieces inside package only one hear phone not in pair in one package.lt good items but package was not put in pair.l still not used white colour hear phone
I thought it was a couple... But only one earpiece comes... The sound is good and for the price it is good... Comes with your cable to charge
Actually anyone comments on time received. Need time to use and getting experience. Good product
The power button has it high and when you pause the audio you displace its position in the ear. In addition, the operating time does not exceed 3 hours.
Very satisfied! The supplier cares about its customers. Very fast arrival
I see that many have arrived with an additional gummy, but I only get the pipeline without one more gummy, but that's fine, no problem.
Nothing has come to me
I liked it a lot, it arrived much faster than expected
I received in good time but discovered that one speak English while the other in foreign or Chinese language.