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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Gina are good, go in size, stretch. Landing is excellent, nothing sticks out anywhere. The color is slightly different from the photo. In general, the goods are satisfied. Reached Mo in two weeks, did not communicate with the store
They sat down just fine! My height is 160, weight is 48. But they stink just terrible, the smell did not leave after the first wash and night on the balcony. Trying now is the second time
Jeans stretch, the fabric is thin, the size table matches
Fabric is good, have elastic comfortable to wear. It does not shrink after wash. I’ll buy another Color.
Super comfortable, stretched, I will order more
It's very nice, just like in the pictures
Nice jeans. They sat down as it should. At 46 the size ordered L. Probably it was possible and M, the fabric stretches. But I like this size, they are very comfortable.)
Pants are good, but did not guess with the size. I returned the trousers, the store returned the money.
Comfortable jeans, well stretch, took Xs for height 160 and from 52, are too big at the waist, but not critical
I love this pants. It’s stretchy and comfortable. Fits is so nice!!
Excellent.
Color lighter in real life than in the photo but the jeans are still pretty and pleasant to wear. The cut is perfect, slightly stretch. I love her very much
Excellent.
Jeans are excellent! Fast delivery! Jeans are very elastic, I with 30 size climbed in 29. The girls will be short, but can be seen on photo model. Order more in other colors.
one of the best tong I order, nice cutting with neat stitching, size is perfect according to the chart, thanks a lot for fast shipping